Cookie Policy

This Cookie Policy explains what cookies are and how we use them on the Website. By using the Website, you consent to the use of cookies as outlined in this policy. It sits alongside our Privacy Policy, which explains how we handle the personal information collected through the site and through your account.

What Are Cookies?

Cookies are small text files stored by your web browser on your device. They are commonly used to make websites function more efficiently and to provide information to the site owners. A cookie usually holds the name of the site that set it, how long it should be kept and a value that is often a randomly generated identifier.

Session cookies are removed as soon as you close your browser and are used for things such as keeping you signed in while you move between pages. Persistent cookies remain on your device for a set period so the site can recognise a returning visitor, remember display settings or measure whether a feature is used. First party cookies are set by us, while third party cookies are set by services we rely on, for example analytics or payment providers.

Similar technologies do the same job in different ways. Local storage keeps small amounts of data in the browser without sending it with every request, pixels confirm that a page or email has loaded, and software development kits inside mobile apps record equivalent information. Where this policy refers to cookies, it covers those technologies too.

How We Use Cookies

We use cookies to:

• •Keep you signed in securely and protect your account while you play
• •Remember your preferences and settings, including language and display choices
• •Improve the functionality and performance of the Website
• •Collect analytical data so we can fix problems and improve the pages people use most
• •Measure whether promotions and campaigns are useful to players
• •Provide targeted advertisements and content based on your interests
• •Support responsible gambling controls such as session timers and reality checks

Some of these purposes are essential to running a licensed gambling site. Security cookies help us detect unusual sign in activity, prevent duplicate accounts and apply the self exclusion and limit settings attached to your account. Those cookies cannot be switched off without breaking core functionality.

Types of Cookies We Use

Necessary Cookies

These cookies are essential for you to navigate the Website and use its features. They manage your sign in session, keep your balance and bet history attached to the correct account, remember items such as your cookie choices and protect the site against fraud and automated abuse. Because the site cannot operate safely without them, they are set whenever you visit.

Performance Cookies

These cookies gather information about how visitors use the Website, such as the most visited pages and any error messages encountered. The data is aggregated and used to find slow pages, broken links and steps in the registration or deposit process where players get stuck. They tell us how the site is used, not who is using it.

Functional Cookies

These cookies remember choices you make, such as language preferences or the region you are in, to provide enhanced, more personalized features. They also store display settings like sound preferences in games, the last game category you browsed and whether you have dismissed an information banner. Turning them off does not stop you playing, but you will need to set your preferences again on each visit.

Advertising Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They may record which pages you visited before arriving here and limit how often you see the same message. We do not use advertising cookies to target anyone who has self excluded, and we remove self excluded accounts from marketing audiences as part of the exclusion request.

Cookies Set by Third Parties

Some cookies are placed by providers who deliver parts of the service on our behalf. Analytics providers help us measure traffic and page performance, payment providers use cookies to complete deposits and withdrawals securely, live chat providers keep your support conversation open across pages, and game studios may set cookies inside the game window so a title resumes with the settings you last used.

These providers act under contract and may only use the data for the purpose we have agreed with them. They are not permitted to sell it. Where a third party sets its own cookie policy, that policy applies to the data they collect through their service, and links are available on request from our support team.

How Long Cookies Are Kept

Session cookies expire when you close the browser. Preference cookies typically last up to twelve months so your settings survive between visits. Analytics cookies are usually kept for up to two years, though most of the value comes from the first few months. Security cookies used to protect an account or record a self exclusion may be kept for longer where a licensing obligation requires it.

Managing Cookies

You can manage cookies through your web browser settings. You can block or delete cookies, but doing so may affect your experience on the Website. For more information on how to manage cookies, consult the help section of your browser. Every major browser lets you clear existing cookies, block new ones, allow them only for certain sites and open a private window that discards them at the end of the session.

Blocking necessary cookies will prevent you from signing in, depositing or playing, because the site cannot keep your session secure without them. Blocking performance or advertising cookies has no effect on gameplay. If you use a shared device, clearing cookies and signing out at the end of a session is a sensible habit, and we recommend never saving login details where someone under 18 could reach them.

Cookies and Responsible Gambling

Several safer gambling features depend on cookies. Session timers and reality checks need to know when your session started, deposit and loss limits are applied to the signed in session, and self exclusion is enforced across the site using account and device signals. Clearing cookies never removes a limit or an exclusion, because those settings live with your account rather than in the browser, but it may reset a reality check timer for the current session.

If you have self excluded and want to remove gambling content from your browsing more widely, blocking software such as Gamban or BetBlocker works at device level and is not affected by clearing cookies. UK players can also self exclude from every licensed operator at once through GamStop.

Your Choices and Consent

When you first visit, you can accept all cookies, reject non essential cookies or choose which categories to allow. Your choice is stored so we do not ask again on every page, and you can change it at any time by clearing the cookie for this site and reloading the page or by contacting support. Withdrawing consent for performance or advertising cookies stops future collection through those cookies and does not restrict your account in any way.

Cookies on Mobile Devices and Apps

Mobile browsers handle cookies in the same way as desktop browsers, and the settings menu on iOS and Android lets you clear them, block third party cookies or browse privately. Where you use the site through a mobile browser shortcut on your home screen, cookies are shared with the browser rather than kept separately, so clearing them in the browser clears them for the shortcut too.

Mobile operating systems add their own advertising identifier, which works like an advertising cookie but is controlled at device level. On iOS this sits under tracking permissions and on Android under advertising settings, and resetting or limiting that identifier stops advertising measurement even when browser cookies are allowed. Those controls belong to the device maker, so changes there apply across every app and site you use, not just this one.

How We Keep This Policy Accurate

We review the cookies used on the Website regularly, including any set by new payment, analytics or game providers. Where a new cookie is added we place it in the correct category before it goes live, and where a provider is removed we retire the cookies that came with it. If the review changes the categories described here, we update this page and the date at the top so you can see when the policy last changed.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page. You are encouraged to review this Cookie Policy periodically to stay informed of any updates. Where a change materially affects how your data is used, we will highlight it on the Website or contact you directly using the details on your account.

Contact Us

If you have any questions about this Cookie Policy, please contact us at [email protected]. Our support team can also answer questions about cookie settings through live chat, which is available 24 hours a day.